Welcome to Gemhive. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from Gemhive. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. About Gemhive

Gemhive is an online jewellery brand offering a curated collection of premium fashion and imitation jewellery, including earrings, pendants, rings, bracelets, necklaces, and accessories.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• The information you provide is accurate and complete.
• You are legally capable of entering into a binding agreement.

3. Products

We strive to display our products as accurately as possible. However:

• Product colours may vary slightly depending on your screen settings.
• Slight variations in finish, texture, or craftsmanship may occur.
• Product availability is subject to stock.

Gemhive reserves the right to discontinue or modify any product without prior notice.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.

We reserve the right to change product prices at any time without prior notice. The price applicable to your order will be the price displayed at the time of purchase.

5. Orders

All orders are subject to acceptance and availability.

Gemhive reserves the right to:

• Refuse or cancel any order.
• Limit quantities purchased.
• Request additional information before processing an order.

If payment has already been made for a cancelled order, the eligible amount will be refunded according to our Refund Policy.

6. Payments

We accept secure online payments through authorised payment gateways.

Gemhive does not store your debit card, credit card, UPI, or banking information on its servers.

7. Shipping & Delivery

Shipping timelines are estimates and may vary depending on:

• Delivery location
• Courier partner
• Weather conditions
• Public holidays
• Other unforeseen circumstances

Gemhive is not responsible for delays caused by courier services beyond our control.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review the policy before placing an order.

9. Product Care

To maintain the beauty and longevity of your jewellery:

• Keep away from water, perfumes, and chemicals.
• Store in a dry place.
• Clean gently with a soft cloth.
• Avoid excessive force or impact.

Improper handling may reduce the lifespan of fashion jewellery.

10. Intellectual Property

All content on this website, including product images, logos, graphics, text, videos, designs, and branding is the exclusive property of Gemhive unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Upload malicious software or harmful content.
• Attempt unauthorised access to our systems.
• Misrepresent your identity.
• Interfere with the operation or security of the website.

12. Limitation of Liability

To the fullest extent permitted by law, Gemhive shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of the website
• Product misuse
• Delivery delays
• Temporary website unavailability
• Third-party service interruptions

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Services

Our website may include links to third-party websites or services.

Gemhive is not responsible for the content, policies, or practices of any third-party website.

15. Changes to These Terms

Gemhive reserves the right to modify these Terms at any time.

Updated Terms become effective immediately upon publication on the website. Continued use of the website constitutes acceptance of the revised Terms.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, your use of the website, or purchases made through Gemhive shall be subject to the exclusive jurisdiction of the competent courts in Greater Noida, Uttar Pradesh, India-201310

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Gemhive

Email: gemhiveofficial@gmail.com

Phone: +91-8368756178

Address: Greater Noida, Uttar Pradesh, India-201310

Website: https://theGemhive.com/